Hello, there are many ways we can help you,

1) between the hours of 8:00 am-4:00pm  PST Monday through Thursday, live chat is available at Zgbed.com (The chat window pops up  in bottom right corner)

2) Phone 951-479-1355,  pleasant ZG Bed customer service representatives are available same time as above.

3) E-mail us at Info@zgbed.com

   Thank you and we look forward to help you get the best night sleep ever.

 Why a ZG Bed is much different and better than a water bed.

Question: Are ZG Beds like water Beds?

Answer: NO. For three main reasons.

• The ZG Crystal-Gel Liquid core is heavier than water alone, you are unable to sink as you do in a bathtub filled with water. Our technology provides a soft support experience and buoyancy that waterbeds cannot. The ZG Gel-Fiber construction gives motion suppression not found in waterbeds.
• Our Sofelast Cover provides freedom of movement and keeps the spine in proper alignment. This invention is critical to maintaining correct body position. Waterbeds have a tight vinyl balloon that prohibits such freedom, and have a hammock effect, causing a bowed body and compression of the spinal discs and nerve damage. ZG Beds have been able to truly create a Zero Gravity sensation.
• Our bed’s solid foundation is manufactured with the same technology our sister company uses to build the strongest bathtub in the world. Think of our beds as a big bathtub with enhancements. This foundation will never leak. Water beds only have a plastic vinyl liner between your home and disaster.

Put your elegant duvet and pillows on the ZG Bed and you are done 

What Causes Hip and Shoulder Pain While in Bed?

If you sleep on your side, your body weight bears down on your shoulder and hips, compressing your shoulder or hip bone into the LABRUM. This compresion triggers inflammation or fluid-filled bursa sacs which is the primary cause of your pain; this pain will wake you up (preventing deep sleep) and cause you to be stiff and hurting in the morning.

Secondary cause of pain is your body weight bearing down on muscle areas, the pressure cuts off blood circulation and oxygen is deprived to the muscle. If the muscle is in a compressed state for more than 20 minutes the tissue will start to die. The pain when waking can be sever, and take weeks to recover from.

 Your Bed Temperature is More Important Than You May Know For Great Sleep. 

Unlike a foam mattress, there is no trapped heat while on a ZG Bed, you control the thermostat to your personal comfort level from 60 degrees to 92 degrees.  The ZG Solution will regulate and keep a balanced heat, so optimal sleep is achieved. You feel a perfect temperature because the liquid is always regulating your skin temperature to the desired controlled temperature of the comfort setting.

 Understanding how ZG Beds are so effective is important, your body regulates changing hot and cold conditions using the hypothalamus. For example, when the body gets too hot, blood vessels are activated and dilate in the skin. This carries warm blood from the core of the body to the skin, where it hopes to lose heat by conduction, and evaporation. Unfortunately, in other beds sweat builds up between the body and mattress, this trapped sweat is unable to evaporate and cool the body.  In a ZG Bed the ZG Solution pulls excess heat from the skin during warm seasons or adds heat to the skin during cold seasons. The ideal skin temperature is 92 degrees Fahrenheit / 32 Celsius. This may seem hot but the thin flexible membrane of the bed will pull or bring heat to the body, allowing the mind to relax from doing regulating tasks. The perfect temperature enables peaceful sleep. The two-person temperature-controlled of the ZG bed has independent controls allowing for individual comfort settings.

100 Night Sleep Trial

100 Night Sleep Trial is our guarantee that comes along with your ZG BED purchase. Since all new mattresses have a break-in period, we require customers to keep the ZG Bed for 30 days before initiating a return to ensure the Bed actually isn't the right one for them. During this time, toss, turn, and get comfortable on your new bed. It's yours, so treat it that way! However, if after the first 30 days you are unhappy with your mattress for any reason, that's OK.  ZG Bed wants you to have the best bed possible, we have many ways to modify the ZG Bed to meet your expectation of obtaining a prefect bed. You can receive a full refund as long as it's still within the 100 day period.

OK, Tell Me More About The Break In Period

Many sleepers find that there is an adjustment period during the first few weeks with a new bed, including our ZG BED. This is especially true if you’ve been sleeping on an older mattress that your body has had time to adapt to.

We encourage you to trust our Prescription Tuning and give your body a chance to get comfortable with your new ZG BED. That’s why we ask all customers to keep their ZG BED for 30 days to adjust to their new bed, and take advantage of this break-in period. Sleeping on a Bed that has been tailored to your sleeping needs and preferences is new—give it some time, because we think you'll really love it.

If you're like ZG BED, you’ll be sleeping so well you won’t even know the 100 Night Sleep Trial is over. But if you find that you’re unhappy with your ZG BED for any reason within your 100 night trial period, you can reach out to our team of Sleep Specialists who make the return process simple. They’ll walk you through the process step by step, arrange a bed pickup, and refund you in full once the removal is complete. No risk, no lost sleep.

Please note: For a limited number of customers living in remote areas, it is possible that we do not have a pickup partner who services your zip code. If that is the case, our team will be in touch as soon as possible to discuss the best solution.

Warranty Replacements: While ZG bed defects are extremely rare, our manufacturer's warranty protects you against structural defects, should they occur. If your ZG bed is replaced under the terms of our warranty, the replacement Bed does not include a new 100 night sleep trial. Warranty replacements are not eligible for return or refunds. 

Sanitary and Hypoallergenic

ZG Bed Sofelast bag is 100% non-porous “CAN NOT STAIN”. No liquids or odors can penetrate the smooth surface of the Sofelast.  The Sofelast bag is constructed with Silicone, Silicone is used in the medical industry for pacemakers, valves, artificial veins, and breast implants and is 100% is hypoallergenic. New high-tech kitchen utensils and household products are being made from silicone because of the great sanitary and easy cleaning ability. The new simulated leather sofas are made with silicone.  It is the perfect material for beds, and why it has not been used until now is a mystery. If you have purchased a bed in the last few years, you will know how bad the bed industry has become. Most bed companies will not warranty the bed if you do not buy their special protective bed cover. The covers are designed to prevent liquids or other materials from staining the bed. Without this additional bed cover, the bed will absorb liquids, odors, and stains. Due to the nature of Depression / Resistant beds, in that, they have multiple layers of foam, fillers, fibers cloths, and fabrics.  Spilled or expelled liquids will drain down into the layers, the liquids such as urine and sweat that cannot be extracted from the bed. The residue will create mold and grow bacteria. All the layering makes a perfect attraction and hiding place for bed bugs, once they bore through the outside thin fabric, they are free to roam at night to feast on your flesh. ZG Beds have no place for bed bugs to hide or enter. The ZG Crystal-Gel is the most germ and bacteria-free environment in the world, because of the heavy salts no germ and bacteria can reproduce or grow. The ZG Crystal-Gel will never lose the ability to stay sanitary or lose its capability to levitate the body.

Removable and Washable Sofelast Cover

The removable and washable Sofelat Cover allows for peace of mind in that you know you have a clean environment to sleep in. ZB bed understand that comforting the mind is extremely valuable to educe quality sleep.

 Acid reflux is experienced when the stomach fails to close and acid flows back into the esophagus, irritating the lining and, as a result, causing acid reflux. One of the best ways to prevent this from happening is to have a raised bed. The goal is prevention of future acid reflux, sleeping daily with a 3" elevated upper torso helps to stem off acid reflux disorder. ZG Bed has worked hard to discover the right amount of pitched angle to build into its beds. We needed enough to be effectively stave off acid reflux, but not too much to be an undetectable deference in the sleep experience. Our research was focused on eliminating pillows to solve the problem. Pillows only work if you stay in one position during the entirety of the night. we all know this is not the case. Most bed pain comes from unaligned pillows during bed movement. Zg Bed has the ability to mold to the body and support you in any position. Raising the upper torso no matter what positions you find your self sleeping.

       The Big Lie

Realty! look at this poor guy, they told him to sleep with pillows under his legs (so the gap in lower back goes away). How will he turn over on his side without breaking his Knees?  Please use common sense when making life changing decisions about your sleep.

                     Not True, a Firm Mattress is NOT good For Your Back

The problem with a firm mattress is that they do not create support for the lower back and neck. Sometimes a firm mattress is like a flat board ( NO Shape), Low-pressure areas like the lower back and neck if not supported cause uneven spinal alignment and nerve damage. When a traditional firm bed reaches its maximum compression or depression levels, this is usually around 1/2 to 1 1/2 inches, a void of empty and non-supported space is left in the lower back and neck, muscles will need to work overtime to support low-pressure points. ZG Beds are the solution to such old problems and firm depression or compression beds can not solve the problem. The upward force of the ZG Crystal-Gel Liquid core molds around the body and fills in all areas of the body with even support.

As you see some people have exaggerated body parts, so any large body protrusion will create a void that is hard to support. The ZG Bed has been specifically designed to accommodate and support such large variances. 

Faster and Better REM Sleep 

Rapid Eye Movement sleep (REM Sleep) or uninterrupted sleep is important and requires the body to stay in one position. ZG Beds support your body and let it stay motionless without pain, the mind is then allowed to stop regulating muscle activity and quickly enter REM sleep.  Without even body support the mind and muscles need to continually monitor and adjust to support low-pressure points and turn the body to stop dead zones where blood circulation is cut off because of high-pressure points. The mind also needs to monitor the spine and nervous system to prevent harm... With no movement on a ZG Bed, the mind can rest. As mentioned previously, automatic temperature control through the ZG Crystal-Gel Liquid core, allows the mind and body to stop regulating temperature and enter deep REM sleep and rest. Good sleep is dependent on having conditions stay constant as long as possible.

  Soft, Soft like a baby's skin

The Sofelast Cover is a scientific breakthrough in bed development, it is soft, elastic, hot and cold conducting. It is designed to mold around your body creating a cocoon of support. The Sofelast Cover provides a smooth frictionless advantage in sleeping.  

 Answer is not as heavy as you might think, our queen size bed is a little more than 600 pounds. ZG Beds have much less weight than waterbeds and many other things that are put in an upstairs room, for example, upstairs GYM equipment can be as much as 3,000 LB. We at ABF make bathtubs that a heavier than our queen-size bed. A good guideline to follow is to inspect floors for homes more than 100 years old, but most home building codes require 40 lb per square foot load capacity, and the ZG Bed is has much less weight than that.

 Not only are ZG Beds longer than traditional beds 85 inches, they are a little wider as well Queen is 62 inches wide and King is 78 inches wide.

ZG Bed has an extra cushion non roll out edging. Our design team did not want to take away from the sleep area to provide this benefit so you get much more for your money with a ZG Bed, you have a larger sleep area, foundation included. and with the cut back design or the top cushion conventional fitted sheet fit tis larger bed. 

  Motion or Movement Dampening

The ZG Bed has motion or wave suppression Gel-Fibers built into the ZG Gel-Fibers that retards movement, the fibers suppress motion waves from rebounding back and forth. ZG beds are not as motionless as some memory foam beds, but because of the ZG beds comfort and temperature control ability, overall motion in the bed will be much less than a memory foam bed. You and your partner will be able to stay in one position all night long, you will not be tossing and turning.

Roll-out Protections

ZG Beds are designed with a firm edge to prevent night roll-out, this is when you are sleeping and roll to the edge of the bed, if the edge of the bed has no structure you will find your self waking up on the floor. our design give comfort and security.

Don't be fooled, a ZG Bed and a Zero Gravity position bed are very different!

The shape above was designed for astronauts to balance the pressure of the body as evenly as possible while working long days in a flight seat  NOT a Bed to sleep in. As you can see you MUST sleep on your back in this bed. If you fall asleep in this position and turn over onto your side you will wake up with sore knees and a sore neck. Most people who purchase an adjustable bed only use it for watching TV, and do not use it otherwise, it is mostly a waste of money and a way for the bed retailer up-sale and make externally good profits. 

Real Zero Gravity, with the ZG bed- no matter what position you fall asleep in or the position you may move into, the ZG Bed will automatically adjust to your position and shape; maximizing the weight distribution over as much of the body as possible. Unlike flat and firm beds, the ZG Bed molds around the body, this increases the surface area in contact with the bed, thus reducing pressure points and creating the feeling of floating or Zero Gravity. So again don't be fooled by imitation products.

Stubbing your toe or worst breaking it, will drastically effect your life style. The ZG bed leg design makes it impossible to stub your toe on the bed with a minimum of 12 inch leg inset or clearance for the foot.